1. Identification of the Parties
- Owner: DOCENSAS S.L.U.
- Registered address: C/ Doñana, nº 11, 41120, Gelves, Sevilla, España.
- CIF: B90072521
- Email: info@docensas.eu
- Phone: +(34) 954 294 202
By contracting DOCENSAS services, the user confirms that they are of legal age and have the legal capacity to enter into binding agreements.
2. Purpose of the Contract
These conditions regulate the contracting of online training services offered by DOCENSAS through the Website, as well as the rights and obligations of both parties.
3. Contracting Process
The process for contracting training courses or services includes the following steps:
- Selecting the course or service.
- User registration and completion of required information.
- Review and acceptance of these Terms and Conditions of Sale.
- Payment using the methods available on the Website.
- Contract confirmation by DOCENSAS via email.
4. Prices and Payment Methods
The prices of courses and services are listed on the Website and include applicable taxes. DOCENSAS offers the following payment methods:
- Credit/debit card
- Bank transfer
- Other methods specified on the Website
The contract shall not be deemed final until payment is confirmed. In the event of non-payment, DOCENSAS reserves the right to cancel access to the course or service.
5. Access to Courses and Services
Access to online training courses is granted under the conditions described in the course offering. DOCENSAS is not responsible for technical issues beyond its platform that may affect user access.
6. Right of Withdrawal
Users have a period of 14 calendar days from the date of contracting the service to withdraw without the need for justification, provided they have not accessed the course content. To exercise this right, users must notify their decision by email to info@docensas.eu
Upon verification, DOCENSAS will refund the amount paid within a maximum of 14 calendar days.
7. Cancellation and Refunds
If the contracted course or service cannot be delivered due to causes attributable to DOCENSAS, the user will be offered a full refund or access to a similar course. No refunds will be issued once the user has accessed the course content.
8. Intellectual Property
All course materials (documents, videos, audio, etc.) are the property of DOCENSAS or its licensors and are protected under intellectual property law. Reproduction, distribution or modification without express authorisation is prohibited.
9. Liability
DOCENSAS shall not be held liable for:
- Technical issues external to its platform that prevent access.
- Improper use of content by the user.
- Temporary service interruptions due to maintenance or updates.
10. Data Protection
User data will be processed in accordance with our Privacy Policy.
11. Modifications to the Terms
DOCENSAS reserves the right to amend these Terms and Conditions. Users will be notified of any changes, which will take effect on the date stated in the notification.
12. Information on Electronic Commerce
In accordance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), DOCENSAS provides the following additional information:
- Technical means to identify and correct data entry errors are available before confirming the purchase.
- Contract language: The contract may be formalised in Spanish or other languages available on the Website.
- Order confirmation: After completing a purchase, users will receive an email with contract details.
- Storage of contract: DOCENSAS stores transaction records electronically to ensure traceability and legal compliance.
13. Applicable Law and Jurisdiction
These terms are governed by Spanish law. Any dispute shall be submitted to the Courts and Tribunals of Seville, unless otherwise required by applicable legislation.